Whetstone water outages

Started 08 Oct 2026, 06:00 · expected end unknown

The eThekwini Municipality's bulk water supplier, uMngeni-uThukela Water(UWW), has experienced a technical failure on its pumps supplying the Durban Heights Treatment Works, which supplies many areas within the municipality. · UWW is currently undertaking repairs to the affected pumps. The repair work is expected to be completed by Thursday, 8 October. · In the interim, the technical failure has resulted in reduced incoming water flows to the City, with approximately 50 megalitres less water being supplied to eThekwini per day. · The reduced water supply is expected to affect areas supplied through the Northern Aqueduct and Mount Moriah Reservoir which supplies Pinetown, as well as surrounding areas. · Residents in these areas may experience reduced water availability as the City manages the impact of the reduced bulk water supply. · Residents in affected and surrounding areas are urged to use water sparingly and avoid unnecessary water wastage. · This will assist the City in managing available water resources and, importantly, help prevent reservoirs from becoming depleted. · The City is closely monitoring the situation and will continue to provide updates as further information becomes available from uMngeni-uThukela Water. · Affected areas: · Mount Moriah Reservoir: Pinetown, Parts of New Germany, New Germany Industrial Area, Sarnia , Cowie's Hill, Nazareth, Mosely Park, kwaDabeka, Clermont and Berkshire down. · Northern Aqueduct : · Phoenix 1: Mount Edgecombe Hospital, Mount Edgecombe Estate, Broadlands, Southgate, Stonebridge, Clayfield, Campbells Town, Greenbury · Phoenix 2: Sunford, Hannaford, Phoenix Highway, Longcroft, Longbury, Plaza, Southbury, Eastbury, Grove End, Sastri Park, Caneside, Canehaven, Woodview · Phoenix 3: Redfern, Phoenix Industrial Park, Fernham, Whetstone, Bridge City · Phoenix 4: Westham,Trenance Manor, Ghandi Settlement, Lenham, Ferham, Brookdale Whetstone, Bhambayi, Amaoti, sunford · Phoenix 5: Woodview, Cornubia, Ottawa, Palmview,Trenance Park · Phoenix 6: Mount Mariah and Corobrick · Montview: Mountview Area, Brindhaven, Southridge, Glenhaven, Parkgate, Rietriver · Tranance 1 Reservoir: Dawncrest, Oaklands, Surya Heights, Sanna Township, Rietriver, Mountview, Parkgate, Trenance Old Phase · Trenance 3 : Amaoti, Trenance Park New & old Phase, Redcliffe, Buffelsdraai, Groenburg Estate · Aloes: Avocahills, Corovoca, Khabazela, Duffs Road, Quarry Heights · Newlands 1: Castlehill, B5, Westridge, Riverdene, Newlands West, Earlsfield, Briardale · Newlands 2: Hillgrove, Briardele, Newlands East, Fossa · Newlands 3: Newlands East, V.N. Naik School, Riverhorse Valley, Ethekwini Hospital · Newlands 4: Riverdene, Westrich, Newlands West · Umhlanga North: Umhlanga CBD · Umhlanga South: Umhlanga CBD, La Laucia · Umhlanga 2 Reservoir: Umhlanga Area, Umhlanga Ridge, Prestondale, Ilala Ridge, Hawaan Forest, Umhlanga Manors, Westridge, Blackburn Village · Durban North Reservoir Hl and Durban North LL: Redhill, Durban North Area, Beachway, Athlone, Japanese Garden, Riverside · Virginia Reservoir & Tower: Glen Anil, Glenhills, Umhlanga · Sunningdale Reservoir and Towers Sunningdale Tower North: Sunningdale, La Lucia, & Mall, Glenshley, Glen Anil, Somerset, Umhlanga, La Lucia Ridge · Ambleside Reservoir: La Lucia, La Lucia Mall, Glenashley · Effingham Reservoir: Avoca, Effingham, Glenhills, Glen Anil, North Coast Road, Redhill, Greenwood Park, · Tafuleni Reservoir & Tower: Amaoti, Ngoqokazi area · Kwamashu 1 Reservoir: Kwamashu Section,K,J,L,M,N,F,G,H, B5 · Kwamashu 2 Reservoir: Kwamashu Section A,B,C,D, E,F,G, Siyanda · Kwamashu 3 Reservoir: Ntuzuma F, Kwamashu L, Kwamashu N · Ntuzuma 3: Ntuzuma F, Ntuzuma G , H and part of M section Kwa mashu, Inanda A , B ,C , Bester area and Mshayazafe area · Ntuzuma 4 Reservoir: Ntuzuma E, Ntuzuma F, Soweto, Inanda Newtown A, Lindelani A Section · Ntuzuma 7 : Ntuzuma A,B,C,D,F, Richmond farm and Lindani areas · Amaotana : Matikwe,Mzinyathi,Silwane ,Mgangeni,Senzokuhle and Amatata · The Municipality apologises for the inconvenience caused by the reduced water flow. · For more information regarding water supply, members of the public can download the eThekwini Municipality mobile app to report faults. Residents can also send a WhatsApp message to 073 1483 477, call the toll-free number 080 311 1111, or email Services@durban.gov.za.

Source: eThekwini Municipality · official notice · fetched 12 Oct 2026, 09:50

Started 05 Oct 2026, 06:00 · expected end unknown

The eThekwini Municipality wishes to inform residents that reduced water supply affecting parts of Pinetown, Durban North, and surrounding areas will continue following an unexpected shutdown of a repaired pump at the Durban Heights Water Treatment Works. · The pump, which is one of four supplying raw water to the plant, initially failed on Monday, 5 October 2026, creating a supply shortfall of approximately 50 million litres per day. · The City's bulk water provider, uMngeni-uThukela Water, reinstalled the unit in phases over the past two days. However, during testing on Thursday, 8 October 2026, the pump stopped operating without system diagnostics recording an immediate cause. Technical teams from uMngeni-uThukela Water are conducting diagnostic assessments to resolve the issue. · uMngeni-uThukela Water has indicated that a accurate timeline for full restoration will be provided once technical investigations conclude. · The remaining raw water supply to the Durban Heights Water Treatment Works from Nagle Dam which accounts for approximately 76 percent of the plant's operational capacity remains fully functional. · The City is closely monitoring reservoir levels and will provide further updates as additional information is received from UUW. Residents are urged to use water sparingly to preserve system storage while repairs proceed. · AFFECTED AREAS · Mount Moriah Reservoir: Pinetown, parts of New Germany, New Germany Industrial Area, Sarnia, Cowie's Hill, Nazareth, Moseley Park, KwaDabeka, Clermont and Berkshire Downs. · Northern Aqueduct: · Phoenix 1: Mount Edgecombe Hospital, Mount Edgecombe Estate, Broadlands, Southgate, Stonebridge, Clayfield, Campbells Town, Greenbury · Phoenix 2: Sunford, Hannaford, Phoenix Highway, Longcroft, Longbury, Plaza, Southbury, Eastbury, Grove End, Sastri Park, Caneside, Canehaven, Woodview · Phoenix 3: Redfern, Phoenix Industrial Park, Fernham, Whetstone, Bridge City · Phoenix 4: Westham,Trenance Manor, Ghandi Settlement, Lenham, Ferham, Brookdale Whetstone, Bhambayi, Amaoti, sunford · Phoenix 5: Woodview, Cornubia, Ottawa, Palmview,Trenance Park · Phoenix 6: Mount Mariah and Corobrick · Montview: Mountview Area, Brindhaven, Southridge, Glenhaven, Parkgate, Rietriver · Tranance 1 Reservoir: Dawncrest, Oaklands, Surya Heights, Sanna Township, Rietriver, Mountview, Parkgate, Trenance Old Phase · Trenance 3 : Amaoti, Trenance Park New & old Phase, Redcliffe, Buffelsdraai, Groenburg Estate · Aloes: Avocahills, Corovoca, Khabazela, Duffs Road, Quarry Heights · Newlands 1: Castlehill, B5, Westridge, Riverdene, Newlands West, Earlsfield, Briardale · Newlands 2: Hillgrove, Briardele, Newlands East, Fossa · Newlands 3: Newlands East, V.N. Naik School, Riverhorse Valley, Ethekwini Hospital · Newlands 4: Riverdene, Westrich, Newlands West · Umhlanga North: Umhlanga CBD · Umhlanga South: Umhlanga CBD, La Laucia · Umhlanga 2 Reservoir: Umhlanga Area, Umhlanga Ridge, Prestondale, Ilala Ridge, Hawaan Forest, Umhlanga Manors, Westridge, Blackburn Village · Durban North Reservoir Hl and Durban North LL: Redhill, Durban North Area, Beachway, Athlone, Japanese Garden, Riverside · Virginia Reservoir & Tower: Glen Anil, Glenhills, Umhlanga · Sunningdale Reservoir and Towers Sunningdale Tower North: Sunningdale, La Lucia, & Mall, Glenshley, Glen Anil, Somerset, Umhlanga, La Lucia Ridge · Ambleside Reservoir: La Lucia, La Lucia Mall, Glenashley · Effingham Reservoir: Avoca, Effingham, Glenhills, Glen Anil, North Coast Road, Redhill, Greenwood Park, · Tafuleni Reservoir & Tower: Amaoti, Ngoqokazi area · Kwamashu 1 Reservoir: Kwamashu Section,K,J,L,M,N,F,G,H, B5 · Kwamashu 2 Reservoir: Kwamashu Section A,B,C,D, E,F,G, Siyanda · Kwamashu 3 Reservoir: Ntuzuma F, Kwamashu L, Kwamashu N · Ntuzuma 3: Ntuzuma F, Ntuzuma G , H and part of M section Kwa mashu, Inanda A , B ,C , Bester area and Mshayazafe area · Ntuzuma 4 Reservoir: Ntuzuma E, Ntuzuma F, Soweto, Inanda Newtown A, Lindelani A Section · Ntuzuma 7 : Ntuzuma A,B,C,D,F, Richmond farm and Lindani areas · Amaotana : Matikwe,Mzinyathi,Silwane ,Mgangeni,Senzokuhle and Amatata · The Municipality apologises for the inconvenience caused by the reduced water flow. · For more information regarding water supply, members of the public can download the eThekwini Municipality mobile app to report faults. Residents can also send a WhatsApp message to 073 1483 477, call the toll-free number 080 311 1111, or email Services@durban.gov.za.

Source: eThekwini Municipality · official notice · fetched 12 Oct 2026, 09:46